Centro de ayuda

Upload a surface photo (JPG / PNG / WebP, up to 20MB). Optionally crop to the region you want. AI identifies the material type and generates the full seamless PBR set, usually within two minutes.

One credit = one material task (web or API). Credits are valid for 30 days from the moment they are granted; spending always consumes the earliest-expiring batch first (FIFO). If a task fails, your credit is refunded automatically.

New accounts get 3 free credits. Subscriptions deliver 100 / 500 / 1500 credits monthly (Standard / Pro / Ultimate), and the booster pack adds 50 credits instantly. Purchases are billed via PayPal and credits arrive instantly after payment.

Credits are non-refundable once purchased and credited to your account. Failed tasks, however, are always refunded automatically.

Yes — textures generated from photos you own or are licensed to use are yours to use in your projects, including commercial ones. Please do not upload images you have no right to use.

Yes. The Open Platform provides a simple REST API (create task, poll progress, query balance, download results). API access is included with an active subscription; 1 task = 1 credit from the same pool as the web app. See the Open Platform page for the full documentation.

The site is available in English, 繁體中文, 日本語, 한국어, Français, Português and Español — switch anytime from the language menu in the top bar.

We would love to hear it. Use the contact form on the Contact page or email hello@beematra.com — we usually reply within one business day.